Our Process - We treat your business like your health
We don't start with software. We start with what keeps you up at night. A good doctor doesn't open with "we do MRI scans and surgery." They first ask where it hurts.
Intake
We get to know you and how your business works. We understand what the pain points are, how to best resolve them, and whether flipside is the right partner for you.
A demo tailored to your operations provides you with a clear view of our solutions.
No commitment, free of charge.
Diagnosis
When we agree flipside is the right partner for you, we start a more in-depth analysis. We look at your IT landscape and key workflows. We evaluate how standard software and smart integrations fit your requirements as much as possible. Only where really required we build custom solutions. We leverage AI responsibly to deliver better and faster results.
Included in this phase
- Key process flow. We deliver your end-to-end process. A detailed map of your workflows is possible if you need it.
- Final quotation. We provide you with a complete offer for the entire implementation project. You get an accurate view on your investment and total cost of ownership.
- Your IT roadmap. We create a roadmap and long term plan for your business, and how you can adopt additional solutions and technologies in a phased approach.
Treatment
We take the blueprint from the Diagnosis phase and turn it into a working setup, optimized for your business.
The core foundation is delivered at a fixed price: a clear commitment, no surprises. You control the scope, you control the budget.
No big-bang go-live after months of silence. We work in a phased approach so you see progress throughout the project.
Self-care
Nobody likes helpdesk tickets. Our goal is to make your enterprise self-reliant, we provide you with the tools and knowledge.