Our Process - We treat business like your health
We don't start with software. We start with what keeps you up at night. A good doctor doesn't open with "we do MRI scans and surgery." They first ask where it hurts.
Intake
We get to know you and how your business works.
We understand what the pain points are, how to best resolve them, and whether flipside is the right partner for you.
A demo tailored to your operations provides you with a clear view of our solutions.
No commitment, free of charge.
Diagnosis
When we agree flipside is the right partner for you, we start a more in-depth analysis. We look at your IT landscape and key workflows. We evaluate how standard software and smart integrations fit your requirements as much as possible. Only where really required we build custom solutions.
5 days. € 2.000 - €5.000, depending on how many processes we cover.
We leverage AI and work with voice recordings to deliver better and faster results.
Included in this phase
- Key process flow. We deliver one end-to-end process (e.g. from lead to cash). Mapping of additional (sub-)processes are optional.
- Final quotation. We provide you with a complete offer for the entire implementation project. This quotation provides you with an accurate view on your investment in the implementation and TCO of the solution. Whenever possible we include a business case to you know your ROI.
- Your IT roadmap (optional). We create a roadmap and long term plan for your business, and how you can adopt additional solutions and technologies in a phased approach. This deliverable is optional.
Treatment
Fix what hurts today. Build for your ambitions tomorrow.
This is where your systems comes to life. We take the blueprint from the Diagnosis phase and turn it into a working setup, optimized for your business.
The core foundation is delivered at a fixed price: no surprises, no moving goalposts. On top of that, extensions like data migration, automations or nice-to-haves are built iteratively on a time & material basis. You control the scope, you control the budget.
No big-bang go-live after months of silence. You see progress throughout, and every iteration puts working software in your hands.
An ERP should accelerate the business, not slow it down.
Self-care
Support is passive. Self-care is active. The goal is to make your enterprise self-reliant.
Included in this phase
- Hands-on Training
- Documentation
- Monitoring
- Transition
Our Values - Built on Seniority. Focused on Results.
We believe in responsibility, clarity, and execution. We do not hide behind complexity or jargon. We say what we think, we commit to what we promise, and we deliver what we build. Every project is handled by experienced consultants who understand both business and technology. We value simplicity over overengineering. Transparency over politics. Outcomes over activity. Our reputation will not be built on marketing claims. It will be built on systems that work and clients who stay.
- Ownership. We take responsibility from start to finish. No handovers, no excuses. If we commit, we deliver.
- Clarity. We speak directly and keep things simple. Clear scope, clear timelines, clear decisions.
- Pragmatism. We focus on what works in reality, not what looks good in theory. Simplicity over complexity.