How to Know When You've Outgrown Your Systems
It starts small. A spreadsheet here. A workaround there. Someone builds a formula that nobody else understands. Someone else keeps a personal version of the client list because the shared one is never up to date. For a while, it works. Or rather — it doesn't break visibly enough for anyone to stop and fix it. Then you hire your fifteenth person. Or your thirtieth. And the cracks become canyons.
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